Shipping Policy
This policy is for handmade products only.
Order Processing
Orders will be processed within 1-3 business days after full payment is received. Tracking numbers will be updated as soon as they become available.
If the item you ordered is temporarily out of stock, you will be contacted by our customer service representative. You can choose to wait for re-stocking or cancel your order.
The shipping prices below are examples of for UPS Express shipping but final cost will appear at checkout and is dependent on the current exchange rate (we are based in Spain and shipping is converted from EUR to your local currency).
Note that shipping rates include local duties, taxes and tariffs.
| Country or Region | Shipping Method | Shipping Time(Working Days) | Shipping Fee |
| United States | UPS | 6-8 | Defined at checkout |
| Canada | UPS | 6-8 | Defined at checkout |
| EU Member States | UPS | 3-7 | Defined at checkout |
| Spain | UPS | 3-4 | Free |
| Australia | UPS | 6-8 | Defined at checkout |
| United Kingdom, Cyprus(EU Member States) | UPS | 6-8 | Defined at checkout |
EU Member States: Austria, Belgium, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden
The shipping time is a estimated time. Invalid address, customs clearance procedures, the bad weather or other reasons will lead to a longer delivery time than expected.